Wednesday, December 26, 2007

The best IT service call

I get a call from a client; Symptoms: The computer just turns off all by itself!!
OK, what where you doing?
"Just normal stuff, web browsing etc..."
Hmm, sounds strange I go over sit by the machine for half an hour, nothing. Computer is just humming along.
This goes on for few days.....other users use the computer, everything is fine. Computer keeps chugging.
I start to suspect the computer is overheating based on the applications that where in use by this specific client. But strange there is nothing in the event logs or anything.......

So I come by again bam! there it goes, I notice that this client has a habbit of putting her feet up on this big enormous exercise ball, that in turn hits the power cord and turns of the computer!!!

Problem solved.

No comments: